🔒 Privacy Policy

📋 Introduction

Welcome to DeepakCosmetic, located at Main Bazar, Benipur, Darbhanga, Bihar. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us. By using our website, you agree to the terms of this policy.

This Privacy Policy applies to both the DeepakCosmetic website and the DeepakCosmetic Android mobile application.

📝 Information We Collect

We collect information that you provide directly to us when you:

• Create an account on our website
• Place an order for products
• Contact us through the contact form or WhatsApp
• Subscribe to our offers or updates

Information collected includes:

• Full name
• Phone number / WhatsApp number
• Email address (optional)
• Delivery address (house, city, pincode)
• Order history and purchase details

🎯 How We Use Your Information

We use the information we collect to:

• Process and deliver your orders
• Send order confirmation and delivery updates via WhatsApp
• Respond to your queries and provide customer support
• Improve our website and product offerings
• Send promotional offers (only if you opt-in)
• Comply with legal obligations

💬 WhatsApp Communication

When you place an order, your order details including product list, total amount, and delivery address are shared via WhatsApp with our store for order confirmation and delivery.

We only use your WhatsApp number to communicate about your orders and provide customer support. We do not share your number with third parties for marketing purposes.

🤝 Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in these cases:

• Delivery partners: Name, address, and phone number for order delivery
• Legal requirements: If required by law or government authorities
• Business transfer: In case of merger or acquisition (you will be notified)

🛡️ Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

• Passwords are encrypted using industry-standard hashing (bcrypt)
• Your payment information is never stored on our servers (COD only)
• Our website uses HTTPS for secure data transmission
• Access to customer data is restricted to authorized staff only

🍪 Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your cart items and login session.

• Session cookies: Keep you logged in during your visit
• Cart cookies: Remember items in your shopping cart

You can disable cookies in your browser settings, but this may affect website functionality.

✅ Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Opt-out: Unsubscribe from promotional messages at any time

To exercise any of these rights, contact us on WhatsApp at +91 73679 80587 or email us at deepakcosmetic@gmail.com

👶 Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Continued use of our website after changes means you accept the updated policy.

📱 App Permissions

The DeepakCosmetic Android application uses Internet access to display website content and process customer orders.

We do not access your contacts, camera, microphone, photos, or location without your permission.